Refusjon

Du har krav på refusjon om:

• dersom vi kanselerar turen.
• dersom du ikkje vil nytte billetten og varslar oss seinast 24 timar før reisa.

Du har ikkje krav på refusjon om:

• det har oppstått forsinkelsar på mindre en 60 minutt
• du har kjøpt billett og ikkje varslar oss seinast 24 timar før avreise.
•  

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at {email} for questions related to refunds and returns.